Changes to result certificates

Posted by National Crime Check on 2022-03-11

Due to ACIC compliance updates, there has been some small changes to the result certificates. Checks have started to be issued using the new certificate layouts.

The reason-for-check data for checks is now displayed as four discreet data points:

  • Check purpose (e.g. industry)
  • Place of work (e.g. employer)
  • Location of work - town
  • Location of work - state

In addition to this, there is no longer any distinction between standard checks and healthcare vulnerable checks. All checks are run the same by ACIC and to the same standards as healthcare vulnerable requirements.

Your checks might no longer specify healthcare vulnerable on the result, but they will have still been run to the healthcare/vulnerable quality standards. Regardless of these changes, if you still require the "healthcare vulnerable" wording to be present on your certificates, you can contact your account manager who can add this to your co-branded site settings.

We would implore clients to accept certificates regardless of whether the certificate contains "healthcare/vulnerable" in the purpose field.