I thought I provided enough ID... Why are you asking for more?

To successfully complete your Proof of Identity you will need to provide a total of either 3 or 4 different forms of ID that includes:

• One (1) Commencement of ID Document;
• One (1) Primary Use in Community Document; and
• One (1) or Two (2) Secondary Use in Community Documents.

Please ensure that when providing your  ID we can verify:

• Your full name;
• Your Date of Birth; and
• Your face photo will need to be on at least one of the ID you have provided (Photo ID).

**** Important to Note ***

If you provide identity documents in more that one name, e.g. some identity documents you load have your current name and another in a former name, such as a maiden name, or any previous name,  you must provide evidence of the name change in addition to the identity documents.

Evidence of the change will be requested in the form of a supporting document, such as a Marriage Certificate, issued by Births, Deaths and Marriages or an Official Change of Name document as per ACIC regulations for Proof of Identity. 

Simply click on the link provided to you in the email and upload the remaining ID that is required.