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We are experiencing a high volume of checks for processing. So we can process in a timely fashion we request only urgent inquiries via email. Thank you

The ID will be automatically verified by the InstantID technology and the information (along with the rest of your police check application) will undergo an internal review and verification by the National Crime Check Compliance and Verification team prior to submitting your police check application for processing.

This usually occurs on the same business day or the next business day. This is just to ensure that the information is accurate and meets the set police check lodgement requirements.

Your ID may be declined. In this case you will be sent an email with further instructions.

Once all ID has been collected, your police check application will be sent for processing with the relevant police agencies. They will then conduct a criminal history search using your application. Processing times vary but 70% of candidates receive their results within three business days.

 

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