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Your Check ID is a number given to you when you first started your check. These numbers are seven digits long, like this: 7654321

These instructions explain how you can find the email which we sent when you first started your check. This first email contains your Check ID and also some other useful information. Additionally, this email will contain a link that you can use to resume your check if you had previously started but did not complete it.

If you are unable to find the email from National Crime Check in your inbox, you may want to check your spam or junk folders, as sometimes emails can get filtered into those folders.

If you use Outlook or Hotmail

Read this section if your email address ends in live.com or outlook.com or hotmail.com

1. Open Outlook and enter "NCC" in the search box. Click the search icon or press the ENTER key to search.

Screenshot of the search box in Outlook showing the words

2. Find the email from National Crime Check with a subject of Important information about your check and click this email.

Screenshot of outlook showing an important email in the list

3. In the top section of this email you will find your Check ID. In this example it's 7654321 but your Check ID will be different.

Screenshot of a welcome email showing the check id number

4. In the next panel down there is a button to track the status of your check. You can click this button to see the status of your check. If your check is not yet finished then you can use this button to get back into your check to continue the process.

Screenshot of an email showing the track your check botton

If you use Gmail

Read this section if your email address ends in gmail.com or googlemail.com

1. Open Gmail and enter "NCC" in the search box. Click the search icon or press the ENTER key to search.

Screenshot showing the Gmail search box with

2. Find the email from National Crime Check with a subject of Important information about your check and click this email.

Screenshot showing the Gmail search results with an important email selected

3. In the top section of this email you will find your Check ID. In this example it's 7654321 but your Check ID will be different.

Screenshot of a welcome email showing the check id number

4. In the next panel down there is a button to track the status of your check. You can click this button to see the status of your check. If your check is not yet finished then you can use this button to get back into your check to continue the process.

Screenshot of an email showing the track your check botton

If you use Gmail on Android or iPhone

1. Open Gmail and enter "NCC" in the search box, then tap the search icon to search.

2. Find the email from National Crime Check with a subject of Important information about your check and tap this email.

Gmail search form with search box containing

3. In the top section of this email you will find your Check ID.

4. In the next panel down there is a button to track the status of your check. You can click this button to see the status of your check. If your check is not yet finished then you can use this button to get back into your check to continue the process.

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