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If you are getting an error message when entering your address details, please check the following:

  • Your address details should be for at least the last 5 years
  • Enter in the number of years and/or months even if it is zero (i.e. 2 years and 0 months or 0 years and 2 months)
  • Ensure that the country field of each of the addresses provided has been selected.
  • Ensure that you don't use any punctuation such as . , / - \ and only include letters or numbers.

If you are unsure of the length of time at an address, please approximate the length of time.


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