How can we help you today?
When contacting National Crime Check, please provide your Check ID which is a seven or eight digit reference number.
What do you need assistance with?
General enquiries
Frequently Asked Questions
You can search your emails to find your check tracking and to get back into your check
Email support
Phone support
Phone 03 7003 9449
9:00 am to 5:00 pm AEST Mon to Fri
Phone support - international calls
International Phone +61 3 7003 9449