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When contacting National Crime Check, please provide your Check ID which is a seven-digit reference number.

General enquiries

Frequently Asked Questions

You can search your emails to find your check tracking and to get back into your check

Email support

Phone support

Phone 1800 080 095

Support Hours

9:00 am to 5:00 pm AEST Mon to Fri

Phone support - international calls

International Phone +61 3 7003 9449

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