How can we help you today?
When contacting National Crime Check, please provide your Check ID which is a seven-digit reference number.
What do you need assistance with?
Waiting for my result
Applications which are more complicated will be referred to one or more police agencies for manual processing which can take 15 or more business days.
We will email you when your result is available.
Frequently Asked Questions
You can search your emails to find your check tracking and to get back into your check
Email support - after 15 business days only