We are experiencing a high volume of checks for processing. So we can process in a timely fashion we request only urgent inquiries via email.

When contacting National Crime Check, please provide your Check ID which is a seven or eight digit reference number.

What do you need assistance with?

Technical support

If you are experiencing bugs or issues with the system, please report them using the form below.

So we can contact you about any update on the issue.

Your Check ID

This is a 7 or 8 digit reference number

Device type

Operating System

Web browser

Provide details of the technical issue and any error messages you have received

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2XL

3XL

How can we help you today?