National Crime Check only offers refunds for extenuating circumstances. By paying for a Criminal History Check through National Crime Check, you have read and accepted all the terms and conditions provided on our website and you:
National Crime Check is not responsible for:
To obtain a refund email - firstname.lastname@example.org include your first name, surname and date of birth, a reference number if you have it and a brief description of why you require a refund. The refunds team will then assess the suitability of your refund claim.